Things needed to file a complaint

Whenever you buy any product, make sure that you collect a proper receipt with all details duly filled in. Also collect the warranty card and get it stamped by the dealer.

If there's a problem with the product, complain and note down the name of the person you spoke to and the time at which you did that. If there is no response, file a written complaint and take an acknowledgement for it.

In short, keep a record of every transaction, every complaint. If at any time, you need to lodge a complaint about the product before the consumer court, these will come in handy.

These will help, to make sure that you have a strong case to back your allegations when you file a complaint. Or else, you may well lose your case.

In the absence of proof of purchase, it is difficult to lodge a complaint before the consumer court.