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Sunday, February 20, 2011

IDBI bank fined for issuing a unwanted card

The Mumbai Suburban District Consumer Disputes Redressal Forum on Tuesday held IDBI Bank Ltd. guilty of deficiency in service for issuing an 'ATM-cum-debit card' instead of an exclusive ATM card to its customer and charging him for it.

The forum directed the bank to pay Rs 25,000 to the complainant, Juhu resident Krishna Pandey, as compensation and costs of proceedings.

This is surely a good news for customers who are charged for unwanted services by various companies and multinationals. The most notorious in this regard are the mobile operators. Next time you are charged for a service you haven't subscribed for, cancel and ask for refund. Read the complete story on Times of India

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