Delhi filed highest number of consumer complaints

If one goes by the number of cases filed in consumer courts in Bihar and West Bengal, these two states are at the bottom of the chart when it comes to consumer rights in the country.

According to data compiled by National Consumer Disputes Redressal Commission, till December 2010, these states were way behind other states with similar size and population in the number of consumer cases filed.

Uttar Pradesh, Maharashtra, Rajasthan, Haryana, Punjab, Karnataka, Kerala and Andhra Pradesh rank high in consumer awareness.

On the other hand, the commission said UP, Maharashtra, Haryana, Orissa, Punjab, Gujarat and Bihar account for almost 80 per cent of the total pendency of old cases. “

The seven sister states in the north-east have a very low registration of consumer cases. The lowest among them is Sikkim, with only 297 cases filed since the consumer courts were set up.

Among the Union territories, Delhi has the highest number of consumer complaints, followed by Chandigarh. This is the reason that Chandigarh has two district Consumer Disputes Redressal Forums.

Despite its tiny size, Chandigarh has received 42,245 cases in its district forums since inception, and 11,091 cases in its Consumer Disputes Redressal Commission. The disposal rate of complaints is above 90 per cent in both Delhi and Chandigarh.

Nokia the top manufacturer in India

Mobile ad network, InMobi, has revealed that the Indian mobile ad market grew by 1.5 billion ad impressions (27 per cent) between October 2010 and January 2011.

The finding is part of InMobi’s January 2011 Mobile Insights Report - India Market.

With 59 per cent market share, Nokia continues to be the top manufacturer in India, followed by Samsung with 24 per cent impression share. These two competitors account for 83 per cent of total impressions served in the Indian mobile market--and are followed by Sony Ericsson, LG and Micromax.

Bank to compensate in online fraud

Taking cognisance of misuse of technology in committing fraud, Punjab National Bank has been directed by the Banking Ombudsman to refund over Rs.7 lakh with interest to a victim.

In its recent directive, the Banking Ombudsman has asked the nationalised bank to put in place strict measures to check such illegal activities.

The curious case of phishing involves a senior manager with Dabur India Ltd, Sahibabad, who lost about Rs 8 lakh in the fraud. Read the rest of the post here.

Idea, BSNL have the highest call drop complaints

Despite massive campaigns promising respite from call drops and superior network, telecom service provider Idea Cellular is one among the few operators who are facing the problem of frequent call drops.

According to the parameters laid down the Telecom Regulatory Authority of India (TRAI), a telecom network is considered as "worst affected cells" if more than 3 per cent of phone calls are not complete.

Bharat Sanchar Nigam Ltd (BSNL) and Etisalat are other two companies which fall in this category. From my personal experience I can say that calling from BSNL is a nightmare, as there are frequent dropped calls. Mobile number portability can rescue many people from these cell phone operators who don't want to change their number.

Gujarat unhappy with telecom service providers

It seems mobile phone users in Gujarat are not happy with their service providers. At least the data provided by the Telecom Regulatory Authority of India (TRAI) suggests that.

A release by the regulator says that as huge as 3,64,849 subscribers changed their service providers in just 40 days.

The TRAI release says the number of requests received from Gujarat is the highest among all 22 telecom circles in India.

The ‘Mobile Number Portability’ (MNP) service was made available in the country from January 20, 2011. And of more than 4.35 crore mobile connections in the state, 3,64,849 wanted portability.

Till late 2009, there were only six operators in Gujarat, but now the choice is wide, making people switch to operators that give comparatively better services.

Idea Cellular had the highest ‘port in’ requests at 28,803 during the period. As per industry sources, Reliance and BSNL have lost the maximum number of connections in the state during the period. While Reliance (both GSM and CDMA) lost 40,000 customers, BSNL lost 25,132 customers.

Britsh woman files complain after being duped

A British national has moved the Bombay High Court alleging fraud by a Colaba family. Pamela Bromley, 66, has alleged that the family of Anju Thakur duped her of Rs. 2 crore under the pretext of helping her buy property in Mumbai. Bromley has moved court against six members of the family.

Bromley met Colaba-resident Anju Thakur in 1995 during a Yoga camp in Gujarat. As per Bromley’s petition, she would often stay at the Thakur house during her visits to India.

Bromley’s petition states that between 2000 and 2004 she transferred money for the purchase of a flat in the same building, and other items such as paintings, crystal Buddha and crystal artifacts. The funds from England banks were transferred to the accounts of Anju, her brother Arvind and sister Manu.